As a valued patron of the Charleston Gaillard Center please review and agree to the following before finalizing your purchase.
Ticket Purchase Policies
All ticket sales are final – no refunds, changes, or retroactive discounts for any reason, including inclement weather or missing your performance date.
Ticket sales are through our official Ticket Office only. All other sales are prohibited. If a ticket is resold at a price higher than face value, it may be seized and canceled without a refund. Accounts found to be in volition of these terms may be denied future ticket purchase privileges at the Gaillard Center.
All pricing is subject to change without notice.
All ticket purchases require a valid email address and phone number. By purchasing a ticket, the Gaillard Center reserves the right to email and/or text you any necessary information regarding attendance and parking alerts, amongst other important communications.
If a performance is canceled or rescheduled, you may choose to accept the new performance date, obtain a refund, donate the tickets back to the Gaillard Center, or keep the funds as a credit on your Gaillard Center account for future use. Any expenses incurred for transportation, lodging, meals, etc., will be the sole responsibility of the patron.
All patrons must have their own ticket, regardless of age.
Guests who engage in disorderly conduct or any other behavior deemed detrimental to the experience of other guests may be asked to leave the venue. Patrons who are asked to leave may not receive a refund or be compensated in any way for their loss.
The performance you attend may be broadcast or recorded one or more times, and any such broadcast or recording may include images of the audience or individuals in the audience. Attendance at the event shall be deemed consent to appear on such broadcasts or recordings.
Chargebacks
The Charleston Gaillard Center follows a zero-tolerance policy for fraud. If you submit a chargeback for an order placed through the Charleston Gaillard Center, we reserve the right to disable your account and ban you from making future ticket purchases.
By purchasing tickets you agree that you will not attempt to evade, avoid, or circumvent any refund prohibitions in any manner with regard to tickets you purchased. Without limiting the generality of the foregoing, you will not contact us to seek a refund or exchange from us when we are prohibited from providing one by the Event Organizer, and you will not dispute or otherwise seek a “chargeback” from the company whose credit card or other method of payment you used to purchase tickets from our website. Should you do so, your tickets are subject to immediate cancelation, and we may, in our sole discretion, refuse to honor pending and future ticket purchases made from all credit card accounts or online accounts on which such chargebacks have been made, and may prohibit future purchases.