PLEASE NOTE: Patron safety is our first priority. Review a detailed list of COVID-19 policies and procedures here, including:
ACCESSIBILITY HELP DESK: All socially distant performances feature an Accessibility Help Desk to prevent congregation at the Ticket Office. The Accessibility Help Desk is located in Café 95 and provides wheelchairs, Assistive Listening Devices (ALDs), sensory bags, and additional assistance as needed
EVENT ENTRY: Please enter the building through the Calhoun St. entrance. The George Street entrance is reserved for patrons with accessibility needs.
PARKING GARAGES: Parking is available in the City of Charleston Garage adjacent to the facility at 33 Alexander St, as well as the City of Charleston Garage near the Aquarium located at 24 Calhoun St. Please maintain social distancing and limit 1 party per elevator ride.
The Charleston Gaillard Center is located at 95 Calhoun Street, Charleston, SC 29401. The building sits on Calhoun Street between Anson Street and Alexander Street.
Parking is available in the City of Charleston garage adjacent to the facility at 33 Alexander St, Charleston, SC 29401, as well as in the City of Charleston garage across from the aquarium located at 24 Calhoun St, Charleston, SC 29401. Both garages accept cash and credit cards.
The closest accessible parking spaces are located in the City of Charleston garage at 33 Alexander St. If you have an accessible tag or license plate, you do not have to pay any fee to park in the garage.
Both entrances on the George Street and Calhoun Street are handicap accessible. There are handicap accessible elevators located in the shared lobby and within the Martha and John M. Rivers Performance Hall.
Handicap accessible restrooms are available on every floor of the Charleston Gaillard Center. Handicap accessible restrooms are available on the Orchestra, Box Tier, and Gallery lobbies within the Martha and John M. Rivers Performance Hall.
Assistive Listening Devices
Assistive Listening Devices (ALDs) amplify and clarify sound by cutting down or eliminating ambient noise. Assistive Listening Systems are available in the Martha and John M. Rivers Performance Hall and our Grand Ballroom. The Gaillard Center offers induction neck loops for patrons who use hearing aids and cochlear implants with a “T” switch. Ask your audiologist whether your hearing aid or cochlear implant has a “T” switch (telecoil) and how to use it with an assistive listening headset.
Assistive Listening Devices are available at the Gaillard Center Ticket Office. A valid photo ID is required.
We have partnered with KultureCity to make all events within the Martha and John M. Rivers Performance Hall sensory inclusive.
Sensory safe spaces are marked with a “Quiet Area” sign on every level of the Martha and John M. Rivers Performance Hall & in the Grand Ballroom. Sensory bags, equipped with noise canceling headphones, fidget tools, verbal cue cards and weighted lap pads are available to all guests who may feel overwhelmed by the environment.
Sensory bags are available at the Gaillard Center Ticket Office and the Martha and John M. Rivers Performance Hall lobby. Learn more about our sensory inclusion here.
Contact our Ticket Office at firstname.lastname@example.org or (843) 242-3099 with any questions about parking or accessibility.