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Accessibility & sensory inclusion

We have partnered with KultureCity to make all events within the Martha and John M. Rivers Performance Hall sensory inclusive. KultureCity is a leading non-profit recognized nationwide for using their resources to revolutionize and effect change in the community for those with sensory needs; not just those with Autism. Since the program’s inception, KultureCity has created over 200 sensory inclusive venues in 3 countries; this includes special events such as: NFL Pro-Bowl, NFL Super Bowl, MLB All Star Weekend. 

What is a sensory sensitivity?
Sensory sensitivities or challenges with sensory regulation are often experienced by individuals with autism, dementia, PTSD and other similar conditions. One of the major barriers for these individuals is sensitivity to over stimulation and noise, which is an enormous part of the environment in a venue. 

How is the Gaillard Center helping?
The certification process entailed the staff at the Gaillard Center being trained by leading medical professionals on how to recognize those guests and fans with sensory needs and how to handle a sensory overload situation. Sensory bags, equipped with noise canceling headphones, fidget tools, verbal cue cards and weighted lap pads will also be available to all guests who may feel overwhelmed by the environment. 

Where can I find a sensory bag?
All sensory bag locations are designated with a KultureCity “Sensory Bag Location” sign. Patrons can find them at the Ticket Office, or by simply asking an usher or employee.

Where are the dedicated quiet spaces?
All quiet spaces are designated with a KultureCity “Quiet Area” sign.

  1. Lower Orchestra Lobby (House Left & House Right)
  2. North Parlor Bar/Rest Area (Box Tier, House Left)
  3. Dress Circle Lobby (House Left & Right) 
  4. Gallery Lobby, House Left
  5. Ballroom 1 Rest Area
  6. North Portico Salon Hallway