Careers

Now Hiring at the Charleston Gaillard Center

The Charleston Gaillard Center is a 501(c)(3) non-profit. Please, no phone calls. 

Events Scheduling Coordinator

Position Description

The Scheduling and Event Coordinator (SEC) will work alongside the production and event services, and technical teams. Reporting will be directly to the VP of Operations and Finance, however, the majority of the daily assignments and duties will be delegated jointly by the GMCs Director of Production and Event Services, and the Technical Director. The primary functions of this role include operational department scheduling and timekeeping, departmental administrative support, coordination of the GMCs usher corps, and performance hall hospitality.

Personnel Scheduling and Timekeeping Duties:

  • Responsible for all operations department scheduling. Examples of positions include but are not limited to: part-time house and venue managers, exhibition hall set-up and strike crews, volunteer ushers, full-time event supervisors, facilities supervisors, full-time technical department heads, technical assistants, stage door, stagehands, and equipment operators.
  • Coordinate scheduling with the IATSE Local 333 union for covered positions.
  • Update schedules in multiple systems, including Google calendar and Paycom (GMC human resources system).
  • Review timecards and payroll reconciliations in conjunction with the Technical Director, particularly for union covered positions.
  • Work with the GMC HR department to onboard new employees and navigate Paycom.
  • Be available for large show/work calls to assist with new employee onboarding in person.

Administrative Support:

  • General administrative work as needed, such as parking coordination, schedule creation and dissemination, event sheet creation and updates, logistics documents, etc.
  • Create client and event files, record notes for future events, and assist with record keeping on all events in real time.
  • Collect data from various sources and input into booking calendar (VenueOps).
  • General database upkeep and maintenance.
  • Schedule meetings, walk-throughs, and show advance calls for clients and tours.
  • Attend meetings with clients to collect and record critical event information.
  • Work with full-time department heads to keep event sheets up to date.

Usher Corps Coordination:

  • Serve as the primary point of contact for the volunteer usher corps.
  • Write the monthly usher newsletter, with support from the Production and Event Services department.
  • Assist with the planning and execution of the end of year usher appreciation event.

Hospitality:

  • Hospitality shopping for upcoming shows and events.
  • Conduct tours of the venue as needed.
  • Assist with artist hospitality, meet and greets, and other portions of show work.
  • Expendable purchasing for upcoming shows and events.

Miscellaneous:

  • Other duties and tasks as assigned

Qualifications:

  • Must be willing to work a flexible schedule that will include traditional office hours (9:00 5:00), as well as occasional event hours on mornings, nights, weekends, and holidays.
  • Must have excellent verbal, written, and computer skills; experience with MS Word and Excel required, experience in VenueOps is a plus.
  • Successful candidates will have a minimum of 1 year experience in an arts-based or event-based environment. Academic coursework in arts management, hospitality, AV/Tech or related field may be substituted for up to 2 years work experience.
  • Must submit to a criminal background check.
  • Applicants must be eligible to work in the United States.
  • Applicants must be able to lift 30 pounds.
  • Applicants must have a valid drivers license and be insurable.
  • Must be comfortable speaking in groups and otherwise representing the GMC to the public.

Pay and Benefits:

Pay is commensurate with experience. Please state your pay requirements in your cover letter.

The GMC provides a competitive benefit package that includes:

  • Health, vision and dental insurance
  • Paid time off
  • 403(b)
  • Parking in close proximity (walking distance)

No phone calls.

The CGMC is an equal opportunity employer and values diversity. Individuals from underrepresented populations are encouraged to apply. All employment is decided on the basis of qualifications, merit, and business need.

CLICK HERE TO APPLY

Event Supervisor

Responsibilities

Assignments will vary depending on the scope of upcoming events and current needs of the department, but may include:

  • Attending house meetings with clients to collect and record critical event information.
  • Interfacing with clients and vendors ensuring all event needs are executed properly day of. 
  • Coordination of GMCs part-time house and venue management and usher corps for events as needed.

For special events:

  • Overseeing events from setup to strike.
  • Overseeing load-in and load-out crews, ensuring that documented floor plans are enacted on time and in the correct order. Coordinating loading dock usage amongst vendors.
  • Assisting clients with light levels, background music requests, additions of chairs and tables, etc.
  • On-site point person for catering, AV crew, setup crew, security and police representatives, etc.
  • Completing event-specific reports, accident and injury reports, etc.

For performances:

  • Acting as a lead House Manager, leading a part time support team and volunteer corps to success.
  • Interacting with patrons, attendees, staff and volunteers.
  • Managing program distribution.
  • Supervising and orienting ushers and ensuring they have the necessary tools to lead patrons to their seats.
  • Ability to enforce house policies and handle crisis situations in a polite and professional manner.
  • Working closely with the Box Office and settling any ticketing disputes that might arise, and with the Stage Manager to ensure the proper start time of the show.

For all events in the building:

  • Ensuring safety of all attendees and patrons by communicating problems to security staff, correcting fire code non-compliance issues, and being able to act quickly in a crisis and assist with evacuating patrons from the building.
  • Acting as hub of communication between all departments; locating or contacting the correct person to deal with problems as they occur (i.e. custodial, stage management, catering, etc.).
  • Relaying accurate updates and minute-by-minute changes with onsite staff as well as managers.
  • Keeping accurate notes of any venue related issues and/or requests, and whether they were able to be accommodated or not.
  • Completing event-specific reports, accident and injury reports, etc.
  • First in, last out responsible for unlocking and opening the building, and lock up at the end of the event.
  • Other tasks as assigned, including scheduling of part-time staff and ushers, and more during slow weeks.
  • Attend weekly meetings as needed.
  • Ensuring all event spaces are presentable to patrons.

Qualifications

  • 2+ year(s) experience in an arts-based or event-based environment. Academic coursework in arts management, hospitality, or related field may be substituted for up to 2 years of work experience.
  • A Bachelor’s Degree in a related field is a plus.
  • Must be willing and able to work a flexible schedule, to include some primarily office hours, as well as event hours on nights, weekends and holidays. Overtime may be required.
  • Must have excellent verbal, written, and computer skills; experience with MS Word and Excel required, experience in EventBooking.com is a plus
  • Must have proven leadership skills.
  • A great attitude with a desire to find solutions to problems!

Pre-Employment Requirements

  • Must submit to a criminal background check
  • Applicants must be eligible to work in the United States

Physical Requirements

  • Ability to move, transport and/or position various materials needed
  • Activities may require sustained periods of movement, traversing, and positioning to meet event schedules and demands
  • Ability to stand or remain in a stationary position for long periods of time

Pay and Benefits

Pay is commensurate with experience. Please state your salary requirements in your cover letter.

The CGMC provides a competitive benefit package that includes:

  • Health, vision and dental insurance
  • Paid time off
  • 401(k)
  • Parking in close proximity (walking distance)

NO PHONE CALLS

The CGMC is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, merit and business need.

CLICK HERE TO APPLY

Head Carpenter

Position Summary

The Head Carpenter is a Technical Department Head for the Charleston Gaillard Center (CGC). The HC is responsible for implementing all scenic, staging, rigging, and orchestra shell components throughout the facility. The Head Carpenter will work closely with the Performance Hall Technical Manager to execute departmental duties for all shows, as well as routine inspection, maintenance, and repair of scenic, staging, flying, and rigging systems. Safe rigging practices must be top priority. The Technical Department and Operations Department works as a team to execute the setup and removal of all events within the facility, and each Department Head frequently assists other Department Heads with their responsibilities.

 

Responsibilities

  • Safety of those working below and around rigging and automation systems
  • Supervise/lead the setup and storage of the Orchestra Shell
  • Lead stagehands in the Carpentry department on all work calls, show load-ins, and load-outs
  • Fly Rail Operator in the Performance Hall for internal work calls and productions when necessary
  • Supervision of all overhead rigging and automation throughout the facility, including facility owned equipment and third-party equipment
  • Oversight of all inspection, maintenance, and repair of overhead rigging equipment, including the fly system, automated theatrical systems, motorized chain hoists, and applicable hardware
  • Assist the Performance Hall Technical Manager with Stage Management
  • Assist other Technical Department Heads with their respective duties
  • Ability to work a flexible schedule of days, nights, and weekends
  • Other duties as assigned to support the venue

Experience / Skills / Knowledge:

  • Multiple years of experience in theatrical carpentry/flying/rigging preferred
  • Operation of theatrical counterweight system
  • Experience with motorized chain hoist rigging and operation for stage and other event spaces
  • Safety awareness
  • Detail oriented while using good judgement and best practices
  • Experience with theatrical automation systems
  • Basic to mid-level experience working in other technical departments (lighting, audio, video) preferred
  • Aerial lift experience preferred (please note any current certifications)
  • Excellent communication skills
  • Proficient in Microsoft Word, Excel, Google Calendar and Gmail
  • Experience using Vectorworks and/or AutoCAD software a plus

Pre-Employment Requirements

Must submit to a criminal background check.

Applicants must be eligible to work in the United States.

Physical Requirements

  • Lift and/or pull 75 pounds
  • Standing for prolonged periods of time
  • Comfortable working at heights

Pay and Benefits:

The GMC provides a competitive benefit package that includes:

  • Health, vision, and dental insurance
  • Paid time off
  • 403(b)
  • Parking in close proximity (walking distance)

No phone calls.

The CGMC is an equal opportunity employer and values diversity. Individuals from underrepresented populations are encouraged to apply. All employment is decided on the basis of qualifications, merit, and business need.

CLICK HERE TO APPLY

Marketing and Sales Coordinator

The Marketing and Sales Coordinator coordinates the day-to-day marketing and sales activities of the Charleston Gaillard Center including communications, media materials, branding and client needs representing the company.

Responsibilities

  • Responsible for coordinating and maintaining Charleston Gaillard Center brand standards.
  • Responsible for coordinating and designing marketing and sales initiatives including professional-quality advertisements, illustrations, website, social media, and video.
  • Design and coordinate production of patron and client documents including proposals, presentations, correspondence and public reports.
  • Coordinate design projects with freelance designers, photographers, videographers.
  • Coordinate and design public and client e-mail notifications.
  • Coordinate, design, and assemble performance and sales marketing materials.
  • Respond to sales leads as directed by Sales Manager and assist with proposals.
  • Assist with local sales calls and mailings as needed.
  • Assist with sales bookings and date holds as needed.
  • Assist with sales client site visits, welcome packages and thank you items as needed.
  • Understand our sales contract and be able to answer questions regarding the clauses and policies.
  • Work on multiple project simultaneously
  • Maintains confidentiality of all information.
  • Perform other marketing and sales duties as needed.
  • Respond to general marketing and sales inquiries.
  • Maintain all marketing and sales records, invoices and filing.

Qualifications

  • Minimum of a Bachelors degree in Marketing, Design, Communication, or Public Relations
  • 1-3 years related experience
  • Must have a strong demonstrated working background in Adobe Creative Suite including InDesign, Photoshop, and Illustrator
  • Experience working in Adobe Premier is preferred

Skills and Knowledge Required

  • Strong computer proficiency, skills, and demonstrated background in Adobe Creative Suite is required
  • Good written and oral communications skills
  • Required attention to detail, accuracy and organizational skills
  • Ability to read, comprehend, and follow instructions
  • Experience in non-profit or performing arts preferred
  • Preference will be given to applicants with experience in non-profit or performing arts programs

Pre-Employment Requirements

  • Must submit to a criminal background check
  • Applicants must be eligible to work in the United States
  • Must have a valid driver’s license, a good driving record and access to an automobile.

Physical Requirements

  • Some physical demands with respect to lifting; i. e. will routinely carry the tools of the trade to include a laptop computer, digital camera, signs and banners, boxes, setting up displays and staying on your feet for extended hours.

Pay and Benefits

Pay is commensurate on experience. Please state your salary requirements in your cover letter.

The GMC provides a competitive benefit package that includes:

  • Health, vision and dental insurance
  • Paid time off
  • 401(k)
  • Parking in close proximity (walking distance)

NO PHONE CALLS

The CGMC is an equal opportunity employer and values diversity. All employment is decided on the basis of qualifications, merit and business need.

CLICK HERE TO APPLY

Production Entrance Supervisor

Position Summary

The Production Entrance Supervisor (PES) is responsible for maintaining a security presence at the primary backstage entrance (Stage Door) or the Anson Street Loading Dock. When at the Stage Door location in the Performance Hall, the PES will be responsible for maintaining security by checking personnel documentation upon entry and exit and providing direction of equipment during loading and unloading. The PES will document and direct visiting personnel, and work in conjunction with the Performance Hall Technical Manager in securing backstage spaces such as dressing rooms, production office, and the green room. In the Exhibition Hall, the PES will maintain a security presence at the Anson Street Loading Dock, document and direct visiting personnel and vehicles, operate all loading doors and dock levelers, and work in conjunction with the Event Manager on duty in securing back of house service spaces. This role will be scheduled directly by the Logistics Coordinator and work closely with the management teams from both the Production and Technical departments.

Responsibilities

  • Maintain security at primary backstage entrance and all backstage areas including: dressing rooms, production office, and green room

  • Check for credentials and document personnel entrance and exit when necessary

  • Ensure proper care, movement, and storage in back of house and service spaces

  • Operate entrance equipment such as loading dock doors and automated dock levelers

Qualifications

  • Reliable transportation

  • Must be willing and able to work a flexible schedule: mornings, afternoon, evening, weekends

  • A positive attitude and willingness to support the team

  • Ability to perform under stress

  • Ability to remain alert and visible for multiple hours

  • Diligence and attention to detail.

  • Previous event security experience preferred

Physical Requirements

  • Ability to stand and exert well-paced mobility for up to 8 hours in length.

  • Must be able to frequently lift and carry up to 25 lbs.

Pre-Employment Requirements

  • Must submit to a criminal background check

  • Applicants must be eligible to work in the United States

Pay:$16.50/hour; 3-hour minimum; OT rates between 12:00am – 8:00am

NO PHONE CALLS

The CGMC is an equal opportunity employer and values diversity. Individuals from underrepresented populations are encouraged to apply. All employment is decided on the basis of qualifications, merit, and business need.

CLICK HERE TO APPLY


Now Hiring in our Hospitality Departments

Catering Captain

Overview

Catering Captain is responsible for supervising and serving guests in the venue dining areas at catering functions.  The Catering Captain must be customer-service oriented and personable. Must be able to work in an ever- changing fast-paced environment.The employee must maintain excellent attendance and be available to work events as scheduled per business need.Catering Captians needed for special events at the Charleston Gaillard Center located at 95 Calhoun St, Charleston, South Carolina. Training provided for those with a limited background. Must have a professional appearance to accommodate high-end clientele. Excellent customer service and a great attitude are required and you must be able to work in a fast-paced environment. Weekend/morning/evening availability is a must!  All servers must pass a company background check. Please call 843-579-6465 or email Nina Salza at nsalza@gaillardcenter.org for more details.WE ARE LOOKING FORWARD TO SEEING YOU AND BECOME PART OUR WINNING TEAM!!

Responsibilities

  • Must demonstrate ability to read and comprehend Banquet Event Orders when directing to service a guest event or in setting up guest events.
  • Responsible for supervising staff serving meals to guests or replenishing food to the buffet line.
  • Responsible for supervising beverage service to guests including alcoholic beverages. Must check guest’s ID to verify minimum age requirement for the purchase of alcoholic beverages.
  • Ensures proper handling of all equipment (i.e. china, glassware, silverware, linen, and props) and their proper storage after use.
  • Be able to carry Ten (8) meals on a tray.
  • Responsible for observing guests to respond to any additional requests and determine when the meal has been completed.
  • Responsible for ensuring that staff are refilling salt, pepper, sugar, cream, condiments and napkins.
  • Responsible for staff replacing tableware and linens as necessary.
  • Responsible setting up banquet functions including linens, dishware, glassware and silverware.
  • Maintains sanitation, health and safety standards in work areas.
  • Must show demonstrated ability to meet the company standard for excellent attendance.
  • Additional duties as assigned by your immediate supervisor and/or Ovations management staff for the successful outcome of an event or customer service situation.
  • Regular and reliable attendance.
  • Performs other duties as required.

Qualifications

  • Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, business-like and respectful manner which focuses on generating a positive, enthusiastic and cooperative work environment.
  • Ability to speak, read and write in English.
  • Excellent Customer Service
  • Ability to work well in a team-oriented, fast-paced, event-driven environment.
  • Possess valid food handling certificate and alcohol service permit if required by state or federal regulations.
  • Ability to calculate basic math functions (addition, subtraction, multiplication, division, percentages) as related to cash/credit transactions and cash reconciliation.
  • Ability to handle cash accurately and responsibly.
  • Education, Qualifications and Experience:
  • Experience working in a supervisory capacity in fine or large scale dining is preferred.
  • Ability to work early mornings, nights and weekends.

Spectra, an industry leader in sports, entertainment and venue management, is dedicated to recruiting and developing individuals with the skills, experience, desire, and values to contribute to the continued growth and success of our organization.  Together, with our 250+ sports & entertainment venue partners, we transform events into experiences! These experiences create excitement, turn heads, and make memories.  Come Join Us!  You can learn more about Spectra at www.spectraexperiences.com/We are strengthened by our differences and united by making a difference.  Spectra embraces diversity, equity, and inclusion.  We are committed to building a team that represents a variety of backgrounds, perspectives, and the communities that we serve.  We strive to create an inclusive culture and equitable workplace where all employees feel valued and can bring their whole selves to work.  Not only is it the right thing to do, but we know that diverse, equitable and inclusive teams invite deeper collaboration and understanding, spark greater innovation and achieve higher employee satisfaction.Spectra is an equal opportunity employer and our employment decisions are made without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, handicap, marital status, or any other status or condition protected by Federal and/or State laws, except where bona fide occupational qualifications apply.Note: Employment with Spectra by Comcast Spectacor at the Charleston Gaillard Center

CLICK HERE TO APPLY

Catering Server

Overview

The Server will provide ultimate hospitality for guests in a fast-paced, high volume environment.

Fine dining servers needed for special events at the Charleston Gaillard Center located at 95 Calhoun St, Charleston, South Carolina. Training provided for those with a limited background. Must have a professional appearance to accommodate high-end clientele. Excellent customer service and a great attitude are required and you must be able to work in a fast-paced environment. Weekend/morning/evening availability is a must!  All servers must pass a company background check. Please call 843-579-6465 or email Nina Salza at nsalza@gaillardcenter.org for more details. WE ARE LOOKING FORWARD TO SEEING YOU AND BECOME PART OUR WINNING TEAM!!

Responsibilities

  • Maintains knowledge of the menu and any special items being offered.
  • Provides quick, attentive, friendly and professional service to guests and is able to communicate clearly with all customers.
  • Maintains availability to work during many peak periods.
  • Stocks beverage station(s) when necessary (ice, juices, glassware, sugar packets, etc).
  • Maintains high responsiveness to customer desires and requests.
  • Maintains a professional and clean appearance.
  • Communicates with wait staff, bus persons, bartenders, supervisors, and kitchen staff in order to improve communication and coordination so that patrons may be impressed by their dining experience.
  • Set up for events by putting out tablecloths and place settings, arranging table placement and setting up a buffet.
  • Carrying plates of food on trays and serving guests
  • Keep glasses filled; remove each round of plates and replenish utensils.
  • Perform cleaning tasks and breakdown of service
  • Maintain high standards of safety and cleanliness

Qualifications

  • Basic working knowledge of food and beverage.
  • Must have a High School Diploma, G.E.D. or related Food Service Job Experience.
  • Ability to work in a team-oriented, fast-paced, event-driven environment.
  • Excellent customer service skills
  • Ability to follow directions
  • Ability to communicate with employees, co-workers, management staff and guest in a clear, business-like and respectful manner which focuses on generating a positive enthusiastic and cooperative work environment.
  • Ability to work early mornings, nights and weekends.
  • Frequently lift/carry up to 25 lbs
  • Frequently walking with some standing at times, possibly extended distances; ability to bend and climb stairs when necessary

Spectra, an industry leader in sports, entertainment and venue management, is dedicated to recruiting and developing individuals with the skills, experience, desire, and values to contribute to the continued growth and success of our organization.  Together, with our 250+ sports & entertainment venue partners, we transform events into experiences! These experiences create excitement, turn heads, and make memories.  Come Join Us!  You can learn more about Spectra at www.spectraexperiences.com/

We are strengthened by our differences and united by making a difference.  Spectra embraces diversity, equity, and inclusion.  We are committed to building a team that represents a variety of backgrounds, perspectives, and the communities that we serve.  We strive to create an inclusive culture and equitable workplace where all employees feel valued and can bring their whole selves to work.  Not only is it the right thing to do, but we know that diverse, equitable and inclusive teams invite deeper collaboration and understanding, spark greater innovation and achieve higher employee satisfaction.

Spectra is an equal opportunity employer and our employment decisions are made without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, handicap, marital status, or any other status or condition protected by Federal and/or State laws, except where bona fide occupational qualifications apply.

Note: Employment with Spectra by Comcast Spectacor at the Charleston Gaillard Center

CLICK HERE TO APPLY

Bartender

Part-Time, Hourly. 

Download Bartender Job Description

To Apply: Please send resume and cover letter to Nicole Garrand at ngarrand@gaillardcenter.org

Note: Employment with Spectra by Comcast Spectacor at the Charleston Gaillard Center