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Chief Financial Officer

Position: Chief Financial Officer

Company: The Charleston Gaillard Management Corporation

Location: Downtown Charleston, SC

Reports to: President & CEO

Organization’s Background

A leader in the performing arts in the Southeast, the Charleston Gaillard Center commissions, supports, and presents ambitious, multidisciplinary cultural programming and provides access to the best local, national, and global artists and companies on its stage. Through programming on its public campus and extensive arts education initiatives, the Gaillard Center serves as a platform to participate in community building and essential dialogue.

The Gaillard Center was established as a non-profit in 2015. Its campus includes the world-class 1,818-seat Martha and John M. Rivers Performance Hall, a 26,000 square-foot Exhibition Hall that includes the Grand Ballroom and Salons, and a Terrace Lawn.

In addition to its own programming, the Gaillard is the home of the Charleston Symphony Orchestra and is a significant performance space for the world-renowned Spoleto Festival USA. The Gaillard is also the major provider of children’s performing arts education, reaching over 3 0,000 students annually.

The City

The Charleston MSA population (now over 800,000 residents) is growing almost twice as fast as the rest of South Carolina; over 45% of the population is 34 years-old or younger and about 25% is African American. As more people become part of this community, the region continues to grow its capacity to innovate, engage, and entertain. The city maintains much of its heritage and cultural identity but has evolved dramatically from a historical town and quiet vacation destination to a diverse and contemporary, burgeoning urban metropolis. Charleston has demonstrated an appetite for new, cutting-edge works, as evidenced by the thriving nature of Spoleto Festival USA. The community has also demonstrated a strong pride and allegiance to local artists and talent, as evidenced by the fervent support of the Charleston Symphony Orchestra. There is a robust live entertainment ecosystem, as the North Charleston Coliseum & Performing Arts Center, the College of Charleston Sottile Theater, the Charleston Music Hall, the Dock Street Theater, the Festival Hall, and others all present performing arts. The Gibbes Museum of Art, the South Carolina Aquarium, and the new International African American Museum are other notable cultural organizations in Charleston.

Scope and Responsibilities

The Chief Financial Officer is responsible for managing and directing the Gaillard’s financial and business affairs, human resources, and ticketing functions. The Chief Financial Officer will work closely with the President/Chief Executive Officer, members of senior management, and the Board of Directors.

Specific Responsibilities

With the President and CEO, evaluates strategic opportunities and develops programs and systems to materially maximize the financial health and stability of the enterprise.

Works with the finance committee of the board, and the President and CEO, to develop short term budget programs as well as long-term financial projections and modeling.

Is the financial interface between the Gaillard and the relevant city government agencies.

Manages organizational fiscal operations, including budget preparation and monitoring, financial reporting, cash flow management, and forecasting.

Oversees human resources functions, including compliance with local, state, federal, and contractual regulations, and laws; payroll; benefits; and recruiting, including focusing on DEIA plan to increase staff diversity.

Responsible for evaluation, procurement, renewal, and claims of all company insurance policies.

Facilitates communication across the organization to improve operational effectiveness and to evaluate budgetary performance and operations.

Oversees financial reporting processes, including monthly and year-end close, financial preparations for Board meetings, grant reporting, and internal reporting.

Responsible for managing the annual audit and required state and federal filing processes. Ensures timely and clean financial audits, including the Federal Single Audit when necessary.

Establishes and maintains auditor, banking, brokerage, and other vendor relationships.

Ensures compliance with federal, state, and local legal requirements by researching existing and new legislation, and consulting with outside advisors.

Reviews business contracts and agreements.

Oversees the ticket office department to ensure the proper handling of ticketing functions are maintained and patrons, artists, agents, internal staff, and others are properly communicated with for ticketing and reporting purposes.

Oversees the Gaillard’s financial support roles with the Rivers Performance Hall Foundation.

Special projects and other duties as designated by President/CEO or Board of Directors

Key Selection Criteria

Potential candidates will have ten (10) or more years of related experience, with a career track that demonstrates increasing levels of tenure and job status from one or more of the following roles:

Strong strategic as well as financial planning skills

Ability to take a leadership role as an active partner in new business development, projecting financial models and other information required for appropriate organization decisions.

Finance executive in a non-profit cultural center, arts festival or presenting hall or a commercial venue.

Finance executive in a nonprofit arts or cultural organization with a gate or box office-based earned revenue function.

Finance executive from an agency or financial service provider with a proven understanding of the nonprofit arts field.

Demonstrated ability to synthesize financial data and offer strategic alternatives.

Experience working with current information technology to manage finance and accounting systems.

Excellent written and oral communication skills.

Demonstrated leadership ability, team management, and interpersonal skills.

Excellent analytical and abstract reasoning skills, plus excellent organization skills.

Experience in a senior financial management role, partnering with executive staff, resulting in the development and implementation of creative financial management strategies.

Significant experience in or knowledge of nonprofit accounting, grant accounting, compliance, and reporting.

Flexible and a self-starter; able to multi-task while also being detail oriented.

Ability to professionally interact with the Board Finance Committee, the Strategic Planning Committee, and the Board of Directors.

Experience in organizational and project budget development, administration, and monitoring.

Experience in accounting and tax issues associated with non-profit organizations.

Exceptional written, oral, interpersonal, and presentation skills and the ability to effectively interface with a Board of Directors, senior management, and staff.

Strong financial and accounting knowledge of GAAP standards, process, reporting, and financial systems.

Innovative thinker, with a track record for translating strategic thinking into action plans and output.

Excellent judgment and creative problem-solving skills, including negotiation and conflict resolution.

Superior management skills.

Preference is given to individual with experience working in a performing arts or venue management environment.

Bachelor’s degree in business, finance/accounting, or arts management is required; master’s degree in related field is preferred; a CPA is a plus.

Personal / Professional Attributes

Leadership.

Financial accountability.

Creativity.

Strategic focus.

Attention to detail.

Quality orientation.

Teamwork.

Ability to manage multiple priorities in a deadline-driven environment.

Visionary thinker combined with a practical approach to problem solving.

Impeccable personal ethics.

A belief in and alignment with the CGMC’s values of access and relevance.

Additional Details

Charleston Gaillard Center is offering a competitive salary and benefits for this position.

Contact Information

James Abruzzo
Managing Partner, Global Nonprofit Practice
New York, NY
T: +1 212-883-6800
E: jabruzzo@dhrglobal.com

Michele Counter
Partner, Nonprofit Practice
Raleigh/Durham/Chapel Hill, NC
T:+ 1 919-244-1201
E: mcounter@dhrglobal.com

Brian Shallcross
Associate
Chicago, IL
T: +1 312-471-6839
M: +1 630-730-4980
E: bshallcross@dhrglobal.com

Exhibition Hall Event Services Manager

Position: Exhibition Hall Event Services Manager

Company: The Charleston Gaillard Management Corporation

Location: Downtown Charleston, SC

Reports to: Director of Event Services

Type: Full-Time, Hourly, Non-Exempt. Evening and weekend hours will be required.

Organization’s Background

A leader in the performing arts in the Southeast, the Charleston Gaillard Center commissions, supports, and presents ambitious, multidisciplinary cultural programming and provides access to the best local, national, and global artists and companies on its stage. Through programming on its public campus and extensive arts education initiatives, the Gaillard Center serves as a platform to participate in community building and essential dialogue.

 The Gaillard Center was established as a non-profit in 2015. Its campus includes the world-class 1,818-seat Martha and John M. Rivers Performance Hall, a 26,000-square-foot Exhibition Hall with the Grand Ballroom, Salons, and Terrace Lawn.

 For more information about the Charleston Gaillard Center, please visit https://www.gaillardcenter.org.

Position Summary

The Event Services Manager (ESM) is responsible for detailing and coordinating all special events and rentals held in the Exhibition Hall at the Gaillard Center.  The ESM works closely with the Exhibition Hall Technical Manager, Venue Sales Team, and the Food and Beverage Team to ensure all details of each booked event are organized carefully in advance and successfully managed on the day of the event. The ESM will also oversee the guest and client experience in the Exhibition Hall. Responsibilities include contract execution, staff management and scheduling, layout/floor plan design, safety oversight, and logistics coordination for each event.


Responsibilities

  • Work closely with the Food and Beverage and Technical departments on all events in the Exhibition Hall. Assigned special events include multi-day conferences, vendor trade shows, corporate galas, etc.
  • Responsible for coordinating in-house equipment inventory, generating event flow and timelines, floor plans, setup/strike labor needs and management, security, and parking requests. 
  • Manage and schedule part-time staff.
  • Manage relationships with clients and the Charleston Center’s vendors to establish and maintain long-term partnerships and repeat business.
  • Responsible for conducting tours and scheduling meetings as necessary with clients to help plan, execute, and detail their events.
  • A strong understanding of Gaillard Center’s event spaces, operational capabilities, restrictions, and costs is critical, as is the ability to explain these elements clearly and concisely to a client.
  • Coordinate with the Exhibition Hall Event Services Coordinator and Event Services Team Coordinator on details and disseminate them to a large staff of people to ensure schedules and other logistics are coordinated effectively.
  • Assist the Exhibition Hall Director of the Event Services in planning and executing full facility events.
  • Assist the Event Services Manager, Performance Hall, with events held in the Performance Hall as needed. 
  • Oversee the training of part-time staff.  
  • Maintain active involvement in all events, from planning to setup through teardown to invoicing, acting as an on-the-ground supervisor.
  • Interface with clients on arrival and throughout the event to meet all needs.
  • Responsible for the management, including organization, repair, purchasing, and setup, of an inventory of chairs, tables, staging, and other event furniture. 
  • Assist Exhibition Hall Director of Event Services in the creation and implementation of the budget, including labor, supplies, and vendor costs.
  • Additional responsibilities may be assigned as needed. 
  • Nights, weekends, and long hours will be required based on the needs of various events.

Qualifications

Required Qualifications

  • A college degree is not required; however, all candidates should have a combination of education and experience totaling 6 years or more.
  • A strong understanding of the processes involved with planning and executing special events in a multi-functional environment.
  • Familiarity with Food and Beverage services for conference centers, hotels, or similar environments, with special consideration given to those with experience in catering sales or catering operations.
  • Experience managing large groups of people, including a mix of guests, clients, full-time and part-time staff, and volunteers.
  • Strong attention to detail, a customer-service-first philosophy, a willingness and ability to find solutions to challenges, and a teamwork approach in the work environment are required.
  • Ability to communicate with people confidently at all levels, not limited to users, vendors, and colleagues, while remaining composed in difficult situations.
  • Welcoming and supportive of a diverse group of users regardless of race, sex, color, creed, religion, nationality, or sexual orientation.
  • Proficient knowledge of computer and software skills including, but not limited to, Windows, Mac OS X, Microsoft Office Suite, Adobe PDF, and Google Workspace and the ability to format documents quickly and accurately in MS Office programs and Workspace.

Preferred Qualifications

  • Experience working in a conference center, exhibition hall, or similar environment.
  • Strong experience in the Food and Beverage (F&B) industry, preferably in Catering Sales or Catering Operations in a conference center or similar environment. 
  • The ability to successfully, calmly, and clearly manage large groups of people, such as volunteers and part-time staff with limited experience.
  • Proficient knowledge of Momentus Elite, Social Tables, Event Draw, and/or other venue management and room design software.
  • Familiarity with audio/visual equipment and technical services.
  • A willingness to be flexible in an ever-changing environment and act as a true team player.
  • Ability to quickly learn new systems, tools, and processes.
  • Highly organized with attention to detail.
  • Drive for results and commitment to timeliness.
  • Knowledge and ability to proofread accurately for both spelling and grammar.
  • A customer-service mentality with a dedication to supporting and sustaining happy clients.

Physical Requirements

  • Ability to move, transport, and/or position up to 35 lbs of various equipment and materials.
  • Using trade tools and accessing remote locations of the building.
  • Activities may require sustained periods of standing, movement, traversing, and positioning to meet facility and event demands.
  • Work may include prolonged periods of sitting, typing, or looking at a computer screen.

Benefits

The Gaillard Center provides a competitive benefit package that includes:

  • Fully paid medical insurance at the employee level
  • Optional vision, dental, life, and disability insurance
  • 4 weeks of paid time off, accrued annually
  • 403(b) with up to a 4% company match
  • Free and/or discounted tickets to performances
  • Employer paid parking

The Gaillard is an equal opportunity employer. Advancing diversity, equity, and inclusion within the Gaillard is critical to our mission. To be a leading performing arts center in the Southeast, we need to have a highly diverse staff, a workplace where individuals are encouraged to retain their uniqueness and can feel a sense of belonging. For us, equity means that our staff members, our patrons, and our clients can experience the transformative power of the arts, no matter their starting place.

Click Here to Apply

Head Audio Technician

Position: Head Audio Technician
Reports to: Performance Hall Technical Director
Location: Downtown Charleston, SC
Hours: Full-time, hourly, non-exempt. Evening and weekend hours will be required.
Pay: Hourly rate will be commensurate with experience with opportunity for paid overtime.

Organization Background
A leader in the performing arts in the Southeast, the Charleston Gaillard Center commissions, supports, and presents ambitious, multidisciplinary cultural programming and provides access to the best local, national, and global artists and companies on its stage. Through programming on its public campus and extensive arts education initiatives, the Gaillard Center serves as a platform to participate in community building and essential dialogue.

The Gaillard Center was established as a non-profit in 2015. Its campus includes the world-class 1,818-seat Martha and John M. Rivers Performance Hall, a 26,000 square-foot Exhibition Hall that includes the Grand Ballroom and Salons, and a Terrace Lawn.

For more information about the Charleston Gaillard Center, please visit https://www.gaillardcenter.org.

Position Summary
The Charleston Gaillard Center seeks a skilled audio and video systems supervisor for a multi-venue environment. The Head Audio technician will be responsible for the operation, maintenance, and safe use of all house owned audio and video equipment as well as integration of third-party rental equipment and mixing of certain events and productions. This role oversees all audio and video elements for the venue which includes the Performance Hall (theater) and the Exhibition Hall (ballroom). This employee will assist with audio advance work, equipment rentals, and assisting touring crews, renters, and outside vendors with set-up, integration, and operation of all audio related production elements. The successful candidate will work well with full-time teammates and union crew members; will have proven prior success managing a complex audio network in a multi-space facility; and will be skilled at troubleshooting problems as they arise. The ideal candidate will be willing to jump in and help wherever needed to make a show or event a success.

This position is covered under the terms of a collective bargaining agreement with IATSE Local 333; however, the successful candidate is not required to be a member of IATSE. The position is a full time, year round permanent staff position paid hourly, with a weekly guarantee of no less than 35 hours per week.

Responsibilities

  • Supervising crews of stagehands and/or technicians during load-ins, show runs, and load-outs.
  • Mixing events (both performances and special events) as needed.
  • Maintaining in-house audio and video equipment, and a/v network infrastructure.
  • Administrative and event related advance work as needed.
  • Keeping accurate equipment inventories.
  • Communicating with outside vendors to coordinate audio/video equipment rentals.
  • Conducting audio and video training sessions as needed.
  • Coordinate Audio/Video Dept. projects as needed.
  • Other duties as assigned.

Required Qualifications

  • 5+ year(s) experience in a related role.
  • Dante Certification Level 2 required.
  • Well versed in the following audio networking and control software:
    • AES50
    • London BSS
    • Rane Halogen
  • Familiarity with Clear-Com systems including HelixNet and Freespeak.
  • Experience with FOH mixing and Monitor mixing.
  • Experience mixing on Midas Pro series, and Yamaha QL/CL series consoles.
  • Willing and able to work a flexible schedule, including nights, weekends and holidays as dictated by the show and event schedule of the facility. Overtime may be required.
  • Proven leadership and supervisory skills.
  • Customer-service focus with all clients, both internal, external, and touring personnel.
  • A teamwork-driven attitude with a desire to find solutions to problems.
  • Excellent organization and interpersonal communication skills necessary.

Preferred Qualifications

  • Bachelor’s degree in related field
  • Dante Certification Level 3

Physical Requirements

  • Ability to move, transport and/or position up to 50lbs of various equipment and materials.
  • Activities may require sustained periods of movement, traversing, and positioning to meet facility and event demands.

Benefits
The Gaillard Center provides a competitive benefit package that includes:

  • Fully paid medical insurance, at the employee level
  • Optional vision, dental, life, and disability insurance
  • 4 weeks of paid time off, accrued annually
  • 6 weeks of paid family and medical leave
  • 403(b) with up to a 4% company match
  • Free and/or discounted tickets to performances
  • Employer paid parking

The Charleston Gaillard Center is an equal opportunity employer. Advancing diversity, equity, and inclusion within the Gaillard is critical to our mission. To be a leading performing arts center in the Southeast, we need to have a highly diverse staff, a workplace where individuals are encouraged to retain their uniqueness and can feel a sense of belonging. For us, equity means that our staff members, our patrons, and our clients can experience the transformative power of the arts, no matter their starting place.

Click Here to Apply

Human Resources Coordinator

Title: Human Resources Coordinator

Reports to: Director of Finance & Human Resources

Location: Downtown Charleston, SC

Type: Full-time, salary, exempt

Organization Background

A leader in the performing arts in the Southeast, the Charleston Gaillard Center commissions, supports, and presents ambitious, multidisciplinary cultural programming and provides access to the best local, national, and global artists and companies on its stage. Through programming on its public campus and extensive arts education initiatives, the Gaillard Center serves as a platform to participate in community building and essential dialogue.

The Gaillard Center was established as a non-profit in 2015. Its campus includes the world-class 1,818-seat Martha and John M. Rivers Performance Hall, a 26,000 square-foot Exhibition Hall with the Grand Ballroom, Salons, and Terrace Lawn.

 For more information about the Charleston Gaillard Center, please visit https://www.gaillardcenter.org.

Position Summary

The Human Resources Coordinator’s primary functions will be to represent the Gaillard in our recruiting process, in the employee’s onboarding experience and to assist with payroll administration. This role will also provide administrative support to the Director of Finance & HR as needed, including; electronic document filing, HRIS entry, benefit administration, and light accounts payable duties.

Responsibilities

  • Launches and completes new hire paperwork through the company’s payroll system.
  • Completes Forms I-9, verifies I-9 documentation, processes e-verification and maintains I-9 files.
  • Runs new-employee background checks.
  • Assists with payroll and timekeeping, including timesheet review and necessary adjustments.
  • Supports and assists with company HR initiatives.
  • Reconciles benefits statements.
  • Conducts audits of payroll, benefits or other HR programs and recommends corrective action.
  • Assists with processing of terminations.
  • Assists with the preparation of the performance review process.
  • Assists with recruitment. Tracks status of candidates in HRIS, screen candidates, communicate with hiring manager and prepare offer letters.
  • Makes photocopies; mails, scans and emails documents; and performs other clerical functions.
  • Creates and maintains employee personnel files.
  • Assists and/or prepares correspondence as requested.
  • Maintains confidentiality of all information.
  • Responsible for light accounts payable data entry into Financial Edge.
  • Performs other HR related duties as assigned.

Qualifications

Required Qualifications

  • Associate’s degree in human resources or related field, or 2 years equivalent experience.
  • Excellent verbal and written communication skills.
  • Excellent interpersonal and customer service skills.
  • Excellent organizational skills and attention to detail.
  • Working understanding of human resource principles, practices, and procedures.
  • Excellent time management skills with a proven ability to meet deadlines.
  • Proficient with Microsoft Office Suite or related software.

Preferred Qualifications

  • 2+ years related HR experience.
  • Ability to function well in a high-paced environment.
  • Experience in a non-profit or arts organization.
  • Experience working in Paycom, Financial Edge and/or Employee Navigator.

Physical Requirements

  • Work may include prolonged periods of sitting, typing, or looking at a computer screen.

Schedule and Benefits

This position offers the flexibility of a hybrid schedule with the ability to work up to 3 days a week from home but no less than 2 days a week in the office.

The Charleston Gaillard Center also provides a competitive benefit package that includes:

  • Fully paid medical insurance at the employee level
  • Optional vision, dental, life, and disability insurance
  • 4 weeks of paid time off
  • 403(b) with up to a 4% company match
  • Free and/or discounted tickets to performances
  • Employer paid parking

The Gaillard is an equal opportunity employer. Advancing diversity, equity, and inclusion within the Gaillard is critical to our mission. To be a leading performing arts center in the Southeast, we need to have a highly diverse staff, a workplace where individuals are encouraged to retain their uniqueness and can feel a sense of belonging. For us, equity means that our staff members, our patrons, and our clients can experience the transformative power of the arts, no matter their starting place.

Click Here to Apply

 

Part-Time Careers

The Charleston Gaillard Center is a 501(c)(3) nonprofit. We do not have any part-time opportunities available. No phone calls, please.


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Internships

As part of the Gaillard Center’s nonprofit mission, the Gaillard Center seeks to provide educational opportunities for all ages, including those pursuing higher education. The Gaillard Center’s Internship Program provides college students considering careers in arts administration the unique opportunity to gain real-world experience operating a world-class performing arts venue. Internships are offered during the Fall, Spring, and Summer semesters to current college students for experience and academic credit.

Our Spring 2024 internship opportunities are closed. Please check back in July 2024 for Fall 2024 internship applications.

“I loved my time at the Gaillard, from the welcoming staff to the amazing events, I felt right at home. Being able to be given so much responsibility and learn so many aspects of the organization, I feel I can take away more than I ever expected here at the Gaillard Center. Thank you GMC for all you have done for me!”

 Mikayla C. Marketing Intern, Summer 2017

“Interning at the Gaillard Center helped me launch my career in the arts sector! My supervisor and team worked closely with me to ensure that I gained the knowledge and experience that can only be taught in the field.”

 Victoria B. Production Intern, Spring 2017

“Interning with the Gaillard Center was the best decision I made as an arts management major! It provided me with the opportunity to witness the establishment of a brand new non-profit organization, and experience first-hand how a world-class performing arts center is operated. After my internship, I began working for the Gaillard full-time, and since then, have gained invaluable experience  in ticketing, development, and marketing.””

 Katie R. Marketing Intern, Spring 2015